Mortgage Services Genpact offers 13 years of experience, a focus on process excellence and end-to-end fulfillment of mortgage originators. Based in Irvine, California, Genpact Mortgage Services delivers specialized mortgage support from locations in the US and abroad. We combine our global delivery capabilities with our history of process focus, innovative analytics and superior customer service to provide the right solution at competitive prices and increase efficiency in the process. We give clients control over product offering and pricing with benefits that go beyond cost savings and reduction. Clients can choose Genpact’s end-to-end solutions or elect services to increase efficiency, streamline operations and provide continuous process improvements. Our seamless, private label experience provides stellar customer care while giving businesses the time and flexibility to concentrate on building their own solution and focus on customer relationships. Service Offerings Genpact Mortgage Services combines our innovative analytics and IT solutions, such as Loan Officer Live® platform, together with process excellence based on a “best shore model” to reduce costs and enhance efficiency. Our Mortgage Service solutions include services to support Sales, Processing, Underwriting, Closing and Funding, Post Close and Quality Control as well as Servicing. Impacting Your Business Our unique process focus, global delivery and product pricing control give clients the ability to concentrate on their core competencies and on building better customer relationships. By providing end-to-end services or by supporting critical business areas, Genpact’s solutions help clients achieve growth without detracting from their central products and services. Our mortgage solutions help clients reduce their fixed cost, achieve reductions in turn time, increase agent productivity and improve process efficiency.