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Genpact’s Healthcare Provider domain expertise optimizes and improves hospital processes end-to-end to contain costs and increase efficiencies and margins.
Service Offerings
Genpact's focus is to create substantially improved and sustainable business models for healthcare providers with an emphasis on improving unit costs. This is enabled by Genpact’s comprehensive service offerings, that include:
  • Business Process Management: Providers consolidate non-core back-office processes through Genpact’s efficient and effective virtual delivery platforms
  • Revenue Cycle Management: Providers take advantage of Genpact’s deep insights and experience from patient access through collections, leveraging multi-shore service centers
  • Reengineering: Providers utilize Genpact to reengineer hospital processes, leveraging a pool of over 6,000 Lean, Six Sigma green and black-belt trained staff
Key facts:
  • 1000-plus people working on over 28 Hospital projects—completed or ongoing in the US, Canada, Ghana, Scotland, India
  • 200 doctors and medical experts in the US and India
  • Combined team experience of over 36 years in the hospital domain
  • Experience across 30-plus Healthcare information systems
Impacting Your Business
Genpact delivers business outcomes using advanced platforms, experienced people and proven methodologies. Genpact significantly improves back-office processes that providers must maintain to support their core functions. This allows Genpact’s clients to increase focus on their primary business, coupled with the virtual fulfillment of supporting services with improved economics and quality. The assured delivery of these services reduces business risk, drives compliance and stabilizes the enterprise.
Request for Information
To know how Genpact can help you:

Call: +1-570-706-4188
Email: Healthcare.Solutions@genpact.com
Brochures
Genpact Healthcare Provider Services
Genpact Healthcare Revenue Cycle
     Management Services
Events
Roundtable: ‘Reinventing Healthcare in India – A New Paradigm’: ET Genpact Roundtable Discussion

Location: Mumbai
August 11, 2010
Case Studies
Miami Children's Hospital (MCH)
Genpact helps Miami Children’s Hospital (MCH) achieve 4x financial impact through superior patient experience and improved core clinical processes
White Papers
Driving Hospital Performance to the
     Next level
Deconstructing hospital processes:
     Reinventing care
Lean Triage for Hospitals
Press Releases
The Hidden Hospital - Genpact's Smart Enterprise Processes (SEPSM) Enables a Hospital to Deliver Safe and High Quality Healthcare

Driving Hospital Performance to the Next Level

Genpact Helps Miami Children’s Hospital Win Four ‘Global Six Sigma & Business Improvement Awards’

Genpact Redefines Patient Care at Major Hospitals in New Delhi
Corporate Brochures
Genpact Factsheet
Quick facts about our services portfolio, clients, global presence, awards and accolades and other information
Company Overview
A snapshot of Genpact's unique legacy, history of innovation, differentiators, and our global approach to servicing clients’ needs

 
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