As a logistics outsourcing pioneer, Genpact provides back office support to leading transportation-centered and travel-logistics-challenged companies. Through the years, we’ve earned a strong reputation for remotely managing high-end processes. From marketing to finance and accounting, we routinely analyze the processes of customers in this sector and devise ways to optimize them. Providing the world’s leading fleet owner in the goods and road transportation sector with accounting and invoice processing support is just one of many everyday examples. Our client roster also includes airlines, car rental firms, travel agencies, GDS and cruise lines. Service Offerings CRM & Trade Support: Genpact supports this sector with reservation and inquiry services, scheduling, complaint response, web support and loyalty programming, to name but a few. Business Operations: Fare structuring, ticketing, rebooking, handing special passenger requests, inventory and cargo management, loading rates, maintenance scheduling, all these tasks present logistics and services challenges Genpact deeply understands. Employee Services: We also deliver needed logistics support in personnel database and expense claim management, travel and training services, and payroll and leave administration. Finance & Accounting: Among other things, Genpact provides Revenue Accounting, Invoice Processing, Reconciliation Services, Audits & Checks, Refunds Processing, and Fare Audits. Marketing Support: Our customer research and competitor analysis helps clients make well-informed and accurate marketing strategy and promotional planning decisions. Whether it’s one of the world’s leading hotel companies, or a transportation company with more than 200,000 vehicles worldwide, we match client expectations and needs with our best-in-class service solutions to ensure they remain global leaders. To learn more about how Genpact can help your business grow, browse through the entire portfolio of the Solutions We Offer.