MIS & Reporting Genpact’s MIS team handles large amounts of data through complex data architecture for quick turnaround in managing business reports. We provide data Acquisition, Extraction, Cleansing, Processing, Mining, Reporting and Modeling. Detailed monthly, weekly and daily reports are distributed to 1000 stakeholders across a broad cross-section of industries, providing line-management with the information needed to make immediate decisions. At the other end of the spectrum are information packs, which are used by middle- to senior-management to make longer-term strategic decisions on matters such as monthly sales trends, annual revenue, regional sales by product line for the quarter, industry production figures for the year, number of employees by quarter, and weekly shipping costs by carrier. Our Approach Genpact leverages multiple reporting and business intelligence tools such as SAS, COGNOS, Crystal Reports, Oracle and Business Objects to generate and deliver these reports. Coupled to this, our in-depth experience-based knowledge of critical areas of operations provides clients with a quicker turnaround for their complete business requirements. Most reports are streamlined using Six Sigma and Lean principles and automated to ensure low error rates, higher resource productivity and faster turnarounds. We also provide deeper “What Does it All Mean?” business insights on our reports to support clients in their decision-making. Client Successes For a financial services client, the Genpact team of MIS experts generate over 600 unique reports using multiple databases, various file formats and other data sources, for over 300 business users across Marketing, Risk, Collections, Customer Service, Finance and Compliance.