If you are located in North America, you can also use the number below to anonymously text a concern.
+14698718468
Ethics Helpline
Report an Incident
This system makes it easy to report an incident about workplace issues like financial and auditing concerns, harassment, theft, substance abuse and unsafe conditions.
Check Status
You can check the status of your report or question using the access number and password you created when you submitted the report or question.
Call Us
If you would prefer to speak to someone confidentially, call us and one of our representatives would be happy to assist you.
(800) 461-9330
If you are dialing internationally choose your location from the list below for the international number assigned to your country. If your country is not listed click here for additional instructions.
Please note this is not an emergency service. Contact your local authorities if this is a life threatening issue.
Text Us
What Happens After I Report?
- A member of the Genpact legal team reviews the report and sends an acknowledgement.
- An appropriate investigator or investigation team is assigned, as required.
- The investigation is carried out and factual findings are made.
- Findings are reviewed and appropriate actions are taken.
- The investigator will inform the reporter that the investigation has been completed and, to the extent possible and appropriate, will provide information about the outcome.
A Message from CEO BK Kalra
At Genpact, we are committed to providing our employees with a secure and healthy working environment and our clients with transformational services delivered with integrity and a commitment to compliance.
With the Ethics Helpline, our goal is to provide our employees and others a reliable, confidential, and anonymous communication channel to report violations of Genpact’s company policies or standards.
The Helpline is a supplement to, rather than a replacement of, other lines of communication. We encourage you to feel comfortable approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.
Our Non-Retaliation Policy prohibits retaliation for any concern raised in good faith or participation in any investigation. Thank you for your role in our shared commitment to acting with integrity in all we do.
