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Technology services

Develop a lean digital core and modernized tech stack for an agile, customer-centric, and cost-efficient enterprise.

Overview

The technology services team will show you how to make the most of the technology you've already invested in and introduce you to new and improved technologies.

Read this blog to see what 2024 holds for gen AI in tech services.

Whether you're redesigning workflows with ServiceNow, transforming your operations with SAP, or reimagining customer experiences with Salesforce, we're here to help.

We don't work like a traditional consultancy. We focus on true transformation, not just lifting and shifting long-term problems into short-term solutions.

With a deep commitment to research, development, and continuous innovation, we will help redesign workflows. Working with Genpact, you'll become more efficient and innovate without losing sight of business objectives and strategic priorities.

Our impact

Talking technology services

In this video series, our technology services team shares some best practices related to three hot topics; gen AI, cost control, and cloud.

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Why Genpact

Our heritage in outsourcing means we understand your business operations better than most. Today, we partner with clients to reimagine the way they use technology. Our industry, business, and operational expertise – backed by an extensive partner ecosystem – will give you a competitive advantage.

Powering productivity with cloud at a leading energy company

Don't struggle with outdated systems. See how cloud modernization can boost productivity, cut costs, and heighten employee satisfaction.

READ THE CASE STUDY

Insight hero an ai powered repair solution for amazon device owners

An AI-powered customer service solution for Amazon device customers

Amazon is using Genpact's Cora ContactUs.ai CXM framework to create an end-to-end solution for its out-of-warranty devices.

Read the case study

Accelerating the SAP S/4HANA journey

Modernization leads to standardization. See how a life sciences firm made a global move to a single instance of SAP S/4HANA for business agility.

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Transforming with Data-Tech-AI

Digital transformation can be overwhelming. It's why we developed our Data-Tech-AI strategy to help businesses take a connected approach.

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Generative AI: What it means for the enterprise

Gen AI is one of many technologies that businesses need to master. Discover how it's transforming enterprises and what you need to do to get started.

READ OUR POINT OF VIEW

"Genpact had proactively brought together industry, technology, and regulatory experts to develop a custom-built workflow [and] adapt the solution for our specific needs."

Dennis Zember CEO, Primis

CMMI Level 5 certified

This Capability Maturity Model Integration (CMMI) accreditation is a testament to our unwavering commitment as a top-tier business partner. We have achieved the highest level because of our relentless pursuit of process excellence, driven by quantitative insight into business objectives and performance.

Our partners

Powerful partnerships lead to long-lasting transformation. Genpact and its partners see themselves as extensions of our clients' businesses. We'll work together to help you innovate, automate, maximize ROI, and deliver sustainable business growth.

Amazon Web Services (AWS)

By blending our industry expertise with AWS' cloud-native technologies, enterprises get the right tools, processes, and frameworks to grow globally.

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Google Cloud

We help enterprises accelerate transformation, create better experiences, and unlock competitive advantage with seamless moves to the cloud.

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Microsoft Azure

Use the power of data and AI to drive actionable business insights with Genpact expertise and Microsoft Azure OpenAI Service.

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SAP

As a gold partner, we design and implement SAP solutions that increase productivity and operational efficiency.

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Oracle

As a platinum partner, we work with Oracle on enterprise resource planning to uncover intelligent insights for more strategic decisions.

Salesforce

Our strategic alliance with Salesforce and deep experience in sales strategy, user experience design, technology, and operations enable us to deliver world-class Salesforce transformation solutions to our clients.

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ServiceNow

As an elite partner, we help clients build intelligent workflow automation across finance, customer service management, order management, and more.

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BlackLine

Seamless finance and accounting (F&A) is critical to business growth. Genpact and BlackLine help clients develop future-proof F&A processes.

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HighRadius

HighRadius and Genpact help companies automate accounts receivable and treasury processes with integrated receivables management technology.

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Tradeshift

With Tradeshift's cloud-based network, we help clients transform procure-to-pay, improve supply chains, and free up working capital.

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How we think

Our technology services will help you achieve your digital business goals. Discover more insights into how Genpact connects people, processes, data, and technology to integrate and modernize applications with the cloud.