Enterprise technology consulting
Fueling growth for enterprise technology companies by rethinking operating models and customer journeys
Overview
Scalable growth and personalized customer experiences are critical for enterprise technology companies. We deliver AI-powered digital transformation by combining our industry, process, and technology expertise so you can help your customers succeed.
Featured solutions
Growth and sales enablement
Tap into our services for enterprise technology companies so you can source new channel opportunities, invest in innovation, and understanding consumers and developing products with speed and agility.
Channel revenue optimization
Organizations spend 20–30% of their revenue on promotions, allowances, and deals, but many don't realize up to 10% of this revenue. We help clients optimize spend and cut leakage by up to 50%.
Renewals and customer success management
Your customer renewal rate is a clear indicator of your company's health. Our end-to-end solution enables your business to transform customer retention.
- Operational excellence
From master data management to business data services
The ability to turn data into insights is critical to helping enterprises be resilient.
Why Genpact
We're committed to helping our clients make the biggest possible impact in the world.
How we think
- Customer and employee experience
To reduce churn, use data at each step of the customer journey
LEARN HOW- Operational excellence
Master data the analytics 'plumbing' that matters to the CEO
- Customer and employee experience
Four steps to improving the customer experience with data and analytics
LEARN MORE- AI and data analytics