Social media, advertising platforms, and gaming

Connect with audiences and improve UX with data-driven insights and intelligent operations

A businesswoman sitting at a restaurant bar using her smartphone after lunch.

Ad sales now streaming through the door at a social media giant. Read the case study

Understand and attract more subscribers

As social media, gaming, and advertising platforms continue to evolve, we provide the insights and operational excellence they need to power sales and offer safe, trusted experiences.

Your challenges, our solutions

Solutions
Services

Content Moderation

Content moderation that combines AI and human judgment and protects moderator wellbeing

SMB Sales Enablement

Boost sales to your SMB customers with analytics, and smart processes

Trust and Safety Control Tower

An AI-driven central control tower to run complex global trust and safety operations

Customer Care Services

Utilize AI-powered care for happy, loyal customers

Financial Crime Risk Management Services

Protect your customers, institution, and community from financial crime

Sales and Commercial Services

Accelerate customer success and loyalty through data-driven marketing and sales

Real value for our clients

Explore how we power growth and trusted experiences for social media and gaming platforms.

View all case studies

Case Study

The art of persuasion: Improving digital ad quality

How an internet giant is using governance and metrics to hone customers' advertising

Growth

Case Study

How to scale profitable SMB sales: A Google Ads case study.

As tech companies look to increase sales to the SMB market, this podcast explores how Google grew its SMB customer base into a multibillion-dollar revenue stream.

African American small business owner in his 30s talking on smartphone, holding elastic band ball and looking away, confident creative professional in modern studio

Growth

The art of persuasion: Improving digital ad quality. Read more

Growth

How to scale profitable SMB sales: A Google Ads case study. Read more

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A leader in social media, advertising platforms, and gaming

Horizon 2 Enterprise Innovator

High Tech Services 2024

Leader

Trust and Safety Services, 2024

Leader

Financial Crime and Compliance, 2024

Leader

Customer Experience Services, 2024

Point of view

Protecting the digital wallet

How trust and safety and financial crime teams are uniting to combat online payment risks and protect platforms' users and brand reputation.

Reinventing customer care with AI: Increased revenue and happier customers

Adopting a joined-up, AI-first approach across the customer care value chain can deliver results across the whole enterprise. Deliver a total experience.

Digital chatbot and sent to recipient on mobile, hand using smartphone, Artificial intelligence, innovation and technology.

Customer experience

Point of view

Future-proofing trust and safety compliance

Online platforms must evolve their compliance measures to keep up with new technology and global regulations. Find out how to embed compliance excellence.

Lawyer reading a document during a meeting with a customer

Compliance

Protecting the digital wallet
Reinventing customer care with AI: Increased revenue and happier customers
Future-proofing trust and safety compliance

A social media and gaming expert

is a click away

LET'S TALK

Point of view

Video

Report