EN
  • EN
  • DE
  • JP
Contact us

Service-as-Agentic-Solutions

Transforming the way businesses work with intelligent AI agents

The advancement of generative AI (gen AI) and large language models (LLMs) is nothing short of extraordinary. However, many organizations still struggle to embed AI at scale. Our Service-as-Agentic-Solutions can change that with intelligent AI agents. Think of these agents as an extension of your team. Alongside employees' expertise, they can learn, adapt, and make autonomous decisions based on real-world feedback.

The rapid evolution of intelligence is reshaping the future of work. Businesses are looking to effectively embed AI at scale. The key unlock is mass personalization, precision, and governance of autonomous agent-led delivery. We combine deep domain and process expertise to build scalable agentic solutions, empowering enterprises to realize the full potential of AI while enhancing control and trust.

Balkrishan "BK" Kalra

President and CEO of Genpact

Genpact logo

Flexibility, scalability, and efficiency

Solutions built with industry experience, data expertise, and an innovative, modular design

Agentic development lifecycle

We've developed a comprehensive set of services to design, deploy, and manage intelligent agents. Our readiness assessment frameworks, blueprinting, and architecture strategies are designed to help clients start their agentic AI journey. Meanwhile, our agent development and implementation services support efficiency and scalability throughout the process.

Solutions for core business areas

We have deep experience in core business areas such as finance and accounting (F&A), risk, supply chain, and insurance. Plus, an AI-first approach and a strong partner ecosystem to support our agentic solutions. One example is Genpact AP Capture, an agentic solution that modernizes accounts payable operations with fast, accurate, and cost-effective extraction and classification of invoice data.

Speed to value

As with any solution, speed to value is essential. Genpact's AI Model Hub, Data Marketplace, and Engineering Library accelerate the deployment of reference AI models and engineering assets, including data and machine learning pipelines.

Responsible AI

As employees delegate more tasks to AI, visibility, security, and control become critical. Genpact's teams act as guardians of AI agents, integrating guardrails and human oversight to monitor actions, mitigate errors, and maintain compliance.

The Genpact AP Suite: Transforming accounts payable with AI

Genpact's AP Suite is the first of our agentic AI solutions to launch. Every solution relies on AI agents trained with industry-specific knowledge for greater precision, adaptability, and insights.

 

The Genpact AP Suite brings together four distinct agentic AI solutions that can work together or on their own depending on the needs of an enterprise:

 

  • Genpact AP Capture: A solution that extracts invoice information and uses LLM models to classify, prioritize, and route invoices automatically
 
  • Genpact AP Advance: From invoice ingestion to payment approvals, this workflow solution uses machine learning, gen AI models, and real-time analytics
 
  • Genpact AP Trace: Uses machine learning to identify anomalies and detect patterns across invoices to reduce cash leakages, identify compliance issues, and improve vendor experiences
 
  • Genpact AP Assist: A gen AI-powered helpdesk that uses intelligent automation, conversational AI, and natural language processing to ingest queries, extract relevant invoice data, retrieve answers from workflow and ERP systems, and draft responses

Let's shape the future together

let's talk

The relentless pursuit of a world that works better for people

The relentless pursuit of a world that works better for people

Copyright © Genpact 2025. All rights reserved.