Sales and Commercial Services

Accelerate customer success and loyalty through data-driven marketing and sales

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Genpact scores top marks in HFS Digital Marketing and Sales Service Providers Report. Read the report

Supercharge sales and commercial operations

Accelerate innovation, transform experiences, delight customers, and drive revenue growth with our sales and commercial services and solutions.

B2B Customer Service

Delight customers by simplifying the find-buy-use-support customer journey

Connected Commerce

Unlock growth with a robust commerce strategy, integrated UX, and intelligent operations

Contract Assistant

An AI-driven solution that spots billing errors, tracks rebates, and boosts compliance

Cora OrderAssist

Reimagine order management with AI to boost customer experiences and gain better insights

Genpact Growth Assist

Supercharge growth with an AI-powered solution that aligns sales with marketing activities

Real value for our clients

Our sales and commercial experts will help you build world-class strategies for marketing, sales, revenue management, and customer success.

VIEW ALL CASE STUDIES

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An AI-powered customer service solution for Amazon device customers. Read more

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Creating better experiences for everyone with generative AI. Read more

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Customer experience

How award-winning customer service transformation boosted customer experience and improved productivity for Thermo Fisher Scientific. Read more

An AI-powered customer service solution for Amazon device customers. Read more

Creating better experiences for everyone with generative AI. Read more

Customer experience

How award-winning customer service transformation boosted customer experience and improved productivity for Thermo Fisher Scientific. Read more

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Featured thought leadership

Drive profitable growth during times of economic uncertainty with generative AI

How CPG companies can optimize price, promotion, and revenue growth with generative AI.

Growth

How analysts rank us

Horizon 3 Market Leader

HFS Horizons: Customer Experience Service Providers, 2024

Leader

Generative Enterprise™ Services, 2023

Horizon 3 Market Leader

Retail and CPG Service Providers, 2023

Leader

ISG Provider Lens™ Report for Customer Experience Services, 2023

Fresh perspectives on sales and commercial

We'll help you reimagine sales and commercial operations to deliver an unbeatable customer experience across all touchpoints in the sales lifecycle.

VIEW ALL SALES INSIGHTS

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Blog

What's next for generative AI in the consumer goods and retail industry? Read the blog

Blog

Reframing gen AI: From silver bullet to transformational tool. Read the blog

Point of view

How to rewrite sales-force effectiveness and price optimization using AI. Read more

Blog

What's next for generative AI in the consumer goods and retail industry? Read the blog

Blog

Reframing gen AI: From silver bullet to transformational tool. Read the blog

Point of view

How to rewrite sales-force effectiveness and price optimization using AI. Read more

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Our partners in sales and commerical operations

A sales and commercial expert is a click away

LET'S TALK

Who We Are

Point of view

Video

What We Do

Industries

Services

Our Impact

Report

Sales and Commercial Services

Supercharge sales and commercial operations

B2B Customer Service

Connected Commerce

Contract Assistant

Cora OrderAssist

Genpact Growth Assist

Real value for our clients

Drive profitable growth during times of economic uncertainty with generative AI

How analysts rank us

Fresh perspectives on sales and commercial

Our partners in sales and commerical operations

A sales and commercial expert is a click away