Banking and Capital Markets | Genpact

Banking and capital markets

Enabling financial services firms to win in the digital economy, better serve customers, and be the future of banking

banking and capital markets

Automotive finance

Bringing auto finance into the future

Capital markets

Bolster your capital growth

Commercial banking

Faster loans, happier customers

Consumer banking

When it comes to retail banking, customer centricity is everything

Fintech

Sustainable growth in digital financial services

Payments

Empowering cards and payments companies to scale with confidence

Private equity

Enterprise value – delivered

Genpact in banking: winning in the digital economy

Awards and accolades

We lead in what we do. Many annual rankings and major research organizations recognize our ability to blend process, data, technology, and industry expertise to curate and deliver innovative solutions for the banking and capital markets sector.

Everest Group PEAK Matrix

Leader

Financial Crime and Compliance Operations Services

2021 - 2024

Everest Group PEAK Matrix

Leader

Banking Operations

2019 - 2023

ISG Provider Lens™

Leader

Customer experience services

2023

HFS Research

Enterprise Innovator

Cards and payments services

2023

Why Genpact

Over 200 of the world's leading global banks and financial institutions work with Genpact as a transformation partner. We help scale and transform your operational processes, navigate digital innovation, and create the best operating model for your commercial objectives.

Insght hero a leap in sanctions screening accuracy and efficiency

A leap in sanctions screening accuracy and efficiency

How Genpact helped a global investment management company use generative AI to process sanctions alerts more efficiently and effectively.
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Insight hero transforming the software development cycle with generative ai

Transforming the software development cycle with generative AI

Revolutionizing test scenario creation: Automating BDD scenarios for an investment giant. Enhance productivity, accuracy, and traceability effortlessly.
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Insight hero banking on process mining for a better customer experience

Banking on process mining for a better customer experience

See how a leading financial organization used our process mining expertise to improve the customer experience in personal banking and mortgage applications
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How we think

Tap into our latest thought leadership.
Insight hero become a data driven financial institution
  • AI and data analytics

Become a data-driven financial institution

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  • AI and data analytics

Revolutionizing automotive finance

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  • Operational excellence

Transforming dispute resolution with AI

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  • Customer and employee experience

HFS names Genpact a market leader in customer experience services

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View more insights About
  • AI and data analytics

How banks can improve customer care now with generative AI

All financial institutions need to know about where to use generative AI now, what to have in place before they start, and a few risks to keep in mind.

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From wasted moments to the moments that count

Our innovation and industry knowledge allows financial institutions to anticipate customer needs, reduce fraud, and deliver seamless experiences, allowing people to focus on what matters most.

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