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Rightpoint, a Genpact company, used gen AI to enhance the functionality of Novva's autonomous security robots, making them more engaging while bolstering the safety and efficiency of Novva's operations.
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Genpact is enabling the bank to use gen AI to reduce the time it takes to store, maintain, and update data across the company, reducing operations time by 42%.
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Genpact partners with a sales and marketing tech firm to transform consumer goods operations at scale through data, technology, and AI, enabling businesses to make smarter decisions swiftly.
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Genpact developed an AI-powered virtual assistant to guide a leading IT services provider's supply chain agents and enable synchronized actions across finance, supply chain, and sales teams.
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Genpact partnered with a global medical technology company to develop NextGen Support, a gen AI application designed to accelerate technical support issue identification and resolution, improving every support interaction with customers.
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Volkswagen Financial Services' customer service department is using Genpact's gen-AI-powered chatbot, Cora Knowledge Assist, to improve employee onboarding.
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An AI-powered customer service solution for Amazon device customers.
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Genpact is helping a leading IT services provider create an AI center of excellence to transform its operational finance activities across accounts receivable (AR) and accounts payable (AP) functions.
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Genpact helped a leading manufacturer run a proof of concept (POC) project for using a GPT-based LLM covering research documents to improve the productivity of its product research teams.
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Genpact has deployed its gen-AI-driven solution, Cora Knowledge Assist, to enhance the knowledge transfer process from experienced to new employees, reducing the need for repeated contact and, consequently, improving overall CSAT scores.
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Genpact's AI solution, Cora LiveSpread, is transforming the client's highly manual and time-consuming financial spreading process to bring about increased productivity, accuracy, and customer satisfaction.
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Dropbox cuts its procurement cycle by 50% by transforming its procurement, sourcing, and case management operations with Genpact and ServiceNow, moving it a step closer to leveraging gen AI to unlock value.
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Genpact is helping Apex Fintech Solutions detect, investigate, and prevent financial crime more effectively with riskCanvas™, its cloud-based financial crime software suite, powered by gen AI.
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Genpact is helping a windows and doors manufacturer use generative AI to aid employees in capturing complex information in data repositories that can then be searched by a digital query-based chatbot.
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A global financial services company partnered with Genpact to leverage generative AI and LLMs to transform its knowledge management by developing a chatbot, enhancing search capabilities, and preparing the firm's data for AI.
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A leading life insurance corporation has brought Genpact on board to help it establish a generative AI-powered solution to reduce time spent on data collation and processing activities across multiple systems.
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A global asset manager is working with Genpact to use gen AI to improve the behavior-driven development (BDD) testing process, eliminating human error, improving accuracy, and boosting process productivity by 30%.
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An entertainment giant is using gen AI to arm chat agents with contextualized, real-time data to improve the customer experience for its amusement park visitors.