The new approach to digital transformation

As Genpact's CIO study shows, the role of the CIO and other technology leaders is changing fast — and expectations have never been higher. Leaders are under immense pressure to transform their businesses and create better experiences for employees, customers, and partners.

In this video, Sanjay Srivastava — Genpact's chief digital strategist — explains why it's time for a new approach to transformation, what this should look like, and what technologies and resources are needed to get it right.