Industry analyst and advisor recognition
Industry commentators rate our work and the outcomes we deliver
Market-leading ratings from analysts and advisors
It's not only the companies we partner with that value the impact we deliver to their businesses. The analyst and advisor communities representing the industries we work with also rate us as leaders in our field.
From generative AI and customer experience to finance and accounting (F&A) and supply chain services, we rank highly among the analysts and advisors that matter. Our AI-first approach and lived expertise, alongside our entrepreneurial agility and client-centricity, set us apart from the competition as we deliver outcomes that shape the future.
Read on for the latest analyst and advisor reports featuring Genpact.
Recent recognitions from industry analysts and advisors
Finance and accounting
Supply chain and procurement
A leader in the ISG Provider Lens™ report for procurement outsourcing and transformation services, 2023
A leader in the service provider ESG maturity index, 2023–2024
A leader in procurement business process transformation services for three years, 2023
Sales and commercial
A major player in the worldwide life sciences sales and marketing IT outsourcing services marketscape, 2022
Data, analytics, and AI
A leader in the PEAK matrix report for advanced analytics and insights services for the third consecutive year, 2023
A challenger in the magic quadrant for data and analytics service providers worldwide, 2022
Enterprise innovator in the HFS horizons report on data modernization services, 2023
A major player in the worldwide artificial intelligence services marketscape, 2023
Technology
A leader in the ISG Provider Lens™ report for AWS ecosystem partners: Data analytics and machine learning services, 2023
A leader in the SAP business application services PEAK matrix assessment for mid-market enterprises, 2024
Leader for overall RPA services and RPA in healthcare, retail, and consumer product goods, 2023
Leader in intelligent automation services for insurance, 2023
Major contender in the retail IT services PEAK matrix report, 2023
Major contender in the cloud services PEAK matrix, North America, for two years running, 2023
Major contender in the Oracle cloud applications services PEAK matrix, 2023
Major contender in the application automation services PEAK matrix, 2023
Product challenger in the ServiceNow ecosystem partners Provider Lens™ report, 2024
Rising star in the Google Cloud Partner Ecosystem Provider Lens™ report, 2023
Rankings and recognition for our industry expertise
Banking and capital markets
Everest Group
A leader in banking operations for the fifth back-to-back year, 2023 READ THE REPORT
HFS Research
Enterprise innovator in cards and payments services, 2023 READ THE REPORT
ISG
A leader in the ISG Provider Lens™ report for customer experience services, 2023 READ THE REPORT
A leader in banking business process as a service in the Provider Lens™ report on digital banking services, 2023
Avasant
A leader in banking process transformation RadarView™ report, 2023
Insurance
Everest Group
A leader in property and casualty business process services for three years in a row, 2023
A leader and a star performer in life and annuities and third-party administrator business process services, 2023
ISG
A leader in insurance business process services for the past three years, 2023
Avasant
A leader in claims processing business process transformation services for two consecutive years, 2023
Consumer goods and retail
HFS Research
Horizon 3 market leader in retail and CPG services, 2023
Everest Group
A major contender in the retail IT services PEAK matrix report, 2024
Healthcare and life sciences
Everest Group
A leader in the life sciences operations PEAK matrix report for three consecutive years, 2023
Major contender in the healthcare payer operations PEAK matrix report, 2023
Major contender in the healthcare data and analytics services PEAK matrix report, 2023
HFS Research
Enterprise innovator in HFS horizons report on life sciences services, 2023
ISG
Leader in the life sciences digital services Provider Lens™ report, 2022
High-tech, manufacturing, and media
Everest Group
A leader in the trust and safety services PEAK matrix assessment for the third year, 2023 READ THE REPORT
ISG
A leader in power and utilities industry solutions and services, 2022
A leader in telecom, media, and entertainment industry services, 2022
Avasant
A leader in trust and safety services, 2023
125K
employees
800+
clients
83%
Net Promoter Score+
Discover why our clients love to work with us
Discover the recognition our work has received through prestigious awards and accolades.