Facts and stats
Who we are
Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Financials at a glance
Q1 2024 total revenue was $1.13 billion, up 4% year-over-year
2023 total revenue was $4.48 billion, up 2% year-over-year
Genpact at a glance
Expanding and scaling capabilities in our focus areas through strategic acquisitions
Hoodoo Digital – 2022
Expanding capabilities to deliver seamless customer experience journeys for growth in a digital economy
Enquero – 2021
Leveraging capabilities in data, cloud technologies, and analytics to drive business resilience
Something Digital – 2020
Enabling end-to-end digital commerce that puts customer experience front and center
Rightpoint – 2019
Fusion of experience innovation and process innovation enables end-to-end digital transformation for enterprises
Barkawi Management Consultants - 2018
Bolstering deep consulting and digital technology capabilities for supply chain management and aftermarket services
TandemSeven – 2017
Reinforcing design thinking capabilities to reimagine end-to-end customer journeys
We believe in continuous learning
Our people have opportunities to learn over 600 granular skills in 80 domains. So far, they have collectively undertaken over 9.5 million hours of learning through our framework, Genome.
Driving diversity, equity, and inclusion
- 42% gender-diverse global workforce
- 50% gender-diverse board
- 29% gender diversity in our global leadership council
- 85,896 employees trained on managing unconscious bias
- 60,242 participants in networking sessions on diversity, equity, and inclusion
- 3,075 participants in our sponsorship programs for underrepresented minorities
- 1491 participants in our employee resource and allyship groups for underrepresented minorities
A snapshot of our journey
1997
Began as part of GE
2005
Spun off as Genpact
2007
Listed on NYSE ("G")
2010
Launched Smart Enterprise Processes℠
2015
Launched Lean Digital
2019
Scaled next generation services in analytics, automation, and AI
2021
Redefining the experience economy
2023
Driving change with generative AI
We are in the relentless pursuit of a better planet
Our progress in 2022 (against 2017):
- 20.44 Million (KWH) units of electricity saved against 2017
- Planted 19,907 trees in 2022, leading to estimated offsetting of 3,167.82 MtCO2 e over 15 years
- 25,649 tCO2e Scope 1 (diesel, liquid purified gas and emissions of ozone depleting substances) and Scope 2 (grid and gas electricity) greenhouse gas emissions, down by 35% against 2017
- 97,335 kilolitres (kl) less water withdrawn, down by 23% against 2017
- 73,608 energy consumption (GJ), down by 20% against 2017
- 8% share of renewable energy steps taken to increase to 14% in 2023
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Banking and capital markets
We help financial services companies win in the digital economy and shape the future of banking.Learn more About -
Consumer goods and retail
Integrated, intelligent operations that forecast and act on fast-changing consumer needsLearn more About -
Healthcare and life sciences
Building a better ecosystem of drugs, devices, and healthcare to keep people safe and wellLearn more About -
High tech industry
Transform your high tech operations, sales, and supply chains to drive seamless experiences and accelerate growthLearn more About -
Insurance
Genpact helps global insurers, reinsurers, and brokers adopt intelligent digital transformation and build future-fit target operating models.Learn more About -
Manufacturing
Transform and modernize your manufacturing operations to build the agility and intelligence you need to thrive in the futureLearn more About -
Media, publishing, and entertainment
Reimagining media and entertainment operationsLearn more About -
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Software and digital platforms
Fuse the power of digital and data with the right operating model to grow at speed and scaleLearn more About
