Genpact named a leader in life sciences digital services for mid-market enterprises

The Everest report highlights Genpact's strengths as:

1. Prolific partner ecosystem: Genpact collaborates with hyperscalers, enterprise technology providers (such as SAP, Salesforce, and Adobe), and niche providers (including Veeva, Medidata, Model N, and Vistex). These partnerships range from joint go-to-market strategies to strategic and preferred alliances
2. Proprietary intellectual property: Genpact's IP spans the value chain, focused on areas such as regulatory, commercial analytics, inventory forecasting, and supply chain management
3. Customer centricity: Clients highlight Genpact's creativity, customer focus, and ability to use data to enhance ideas and innovative solutions
4. Innovative commercial constructs: Genpact uses a variety of commercial models, with a sizable proportion of revenue coming from innovative constructs, such as outcome-based models

"Mid-market life sciences enterprises face unique challenges that distinguish them from their larger counterparts, necessitating distinct sourcing needs such as client intimacy, agility, and cost-effective innovation to stay competitive," said Durga Ambati, practice director of Everest Group.

"Recognizing these specific needs, providers are tailoring their strategies to offer personalized support and innovative solutions, capitalizing on the increasing mid-market demand. Genpact's ability to creatively engage clients in strategic conversations, complemented by its willingness to explore innovative commercial constructs, has helped it to establish a global client presence and be recognized as a Leader in Everest Group's Life Sciences Digital Services for Mid-market Enterprises PEAK Matrix® Assessment 2024."