The AI of now: CEO opening address and close

AI is unlocking new frontiers of business value for our clients. But the challenge is not understanding what AI can achieve but how to adopt it at scale, today. In our experience as long-term practitioners, there are three critical attributes necessary for successful AI adoption:

• Deep domain knowledge: Understanding the industry-specific context of business processes all the way through to the last mile is crucial for effective AI implementation
• Advanced technology integration: Technology goes beyond infrastructure; it involves comprehending customer needs, market dynamics, regulatory requirements, and the full spectrum of business nuances. It must also build on a healthy ecosystem of partners
• Dynamic talent: Successful AI deployment requires multiskilled teams, from data and technology to functional experts and more. Together, they integrate AI effectively by understanding data needs, improving workflows, maintaining strong governance, and continuously evolving their skills and roles

See the full presentation and BK's wrap-up to close Genpact AI Day.